D. J. Beer Ltd TA: Clarion Service & Parts Centre UK Terms & Conditions

1. In the event of a prior exchange unit not being received back to us within 10 working days D J Beer Ltd will make a charge for a new unit to be substituted in its place. The price of this will be the current retail price dictated by the manufacturer. There is no exception to this.

1,A. In the event of a prior exchange unit not solving the problem on the vehicle (the fault lay elsewhere) a refund cannot be given as it is beyond our control. WE STRONGLY RECOMMEND THAT YOU ARE SATISFIED THAT THE FAULT LIES WITH THE UNIT THAT IS TO BE EXCHANGED.

2. If at any time during the repair guarantee period the equipment has been dismantled or repaired by a person not authorized by the manufacturers, you shall not be entitled to any rights and/or remedies under the terms of their guarantee.

3. Equipment is not guaranteed against fire, accident, misuse, wear and tear, neglect, incorrect adjustment, installation or repair, adaptation, modifications, or use in an improper manner or inconsistent with the technical and/or Safety Standards required in the country where the equipment is used, or to damage occurring during transit to or from the owner.

4. If our engineers find No Fault with the returned equipment, and deem the problem to be user error, or if an Estimate (Written or Verbal) has been refused, there will be a charge of no more than £17.50 (+ VAT) for diagnosis. Estimates will not be given for repairs of less than £47.00 Ex VAT or 10% of their declared value (which ever is the greater). However our estimates are full and final and no increases are made after acceptance.

5. If goods are not collected within 4 months of notification of completion we reserve the right to reclaim outstanding debts from the sale of the goods.

6. While we make every effort to stay within our given estimate we cannot guarantee that the final cost will be as estimated. Any Estimates given to credit account holders that have not been given the go ahead within 4 weeks of the estimate notification date; unless otherwise notified in writing by fax or email, these goods will automatically be regarded as a refused estimate. The goods will then be shipped back to the account holders' address, and the appropriate refused estimate plus carriage charges applied to your account.

7. We accept NO LIABILITY whatsoever from consequential losses which arise due to: 1.Damage/Loss/Erasure of intellectual material/media. 2.Delays or 3.any other circumstance.

8. Some Clarion units require marrying to the cars internal bus system, in the event of this data being removed from the unit as part of a repair we accept no liability for the cost of re-marrying the equipment back to the vehicle.

9. For non account holders we only deal in cleared funds, this can be Cash, Postal Orders, Personal Cheques supported by a current cheque guarantee card or Credit/Debit Card, Switch, Visa, Mastercard, Delta, Eurocard or Cirrus. Business cheques will only be accepted from account holders, however, if you do wish to pay by Business cheque and you don't have an account, we must wait for these cheques to clear before any repaired items are released.

10. Please make sure you check your equipment within 24 hours of receipt or before leaving our premises for any sign of transit damage, as any damage not reported to us within this time frame, cannot be claimed and can only be repaired at a cost to you.

11. Any item which is either damaged or lost in transit, can only be claimed on insurance once the original repair/delivery/collection invoice has been paid for in full.

12. When paying for your goods/repairs, payment made by CREDIT cards will attract a 2.8% surcharge. Payment by DEBIT card, or any other means, will NOT attract this surcharge.

13. The equipment shall have been used solely for its intended purpose and in accordance with standard operating instructions and the technical and/or Safety Standards required in the country where the equipment is to be used.

OWNERSHIP

The ownership and title to our parts fitted inside any unit is only transferred to the purchaser at such time as payment has been made in full to D J Beer Ltd., no matter on what grounds payment may be with-held or not made.

In the event of bankruptcy, insolvency or winding up proceedings, D J Beer Ltd. will exercise its legal rights under claims for reservation for the return of our goods, no matter as to their whereabouts. There are no exceptions to any of the above.